John Darren S. Pacquiao

Hi, I’m John! I’m a dedicated and experienced Virtual Assistant and Customer Service Representative with over 3 years of expertise in providing professional administrative and customer support. I specialize in managing tasks such as scheduling appointments, responding to emails, handling customer inquiries, and keeping databases organized. My previous roles have involved working with high volumes of clients, ensuring exceptional service through strong attention to detail, effective communication, and a commitment to customer satisfaction.

I’m proficient in using CRM tools like Zoho, Shopify, and other automation platforms to streamline processes and maintain accuracy. I’ve successfully supported businesses by managing over 250 daily customer inquiries, organizing schedules, and providing top-notch virtual assistance that allows companies to focus on their core objectives.

I thrive in dynamic environments, adapting quickly to new challenges while maintaining professionalism. If you're looking for a reliable, organized, and detail-oriented assistant who can make your workflow smoother, I’d love to collaborate with you!