JOHN CARLO FLAUTA
GENERAL VIRTUAL ASSISTANT
PROFILE
CONTACT--Panabo City, Philippines
www.linkedin.com/in/johncarlo-flauta-aa/
Dedicated and detail-oriented professional with experience as a Customer
Service Representative and General Virtual Assistant. Proficient in data entry,
time management, email management, and providing exceptional customer
service. Possesses strong attention to detail and a commitment to delivering
high-quality results. Seeking a Virtual Assistant position where I can leverage
my skills to support clients and contribute to their success.
WORK EXPERIENCE
Dooley Insurance Services
FEB 2023 - DEC 2024
General Virtual Assistant (Data Entry)
EDUCATION
2013 - 2016
DMMA COLLEGE OF
SOUTHERN PHILIPPINES
Marine Engineering
Monitored email inboxes for urgent requests and responded accordingly
within established timelines.
Created, maintained and entered information into databases.
MYND Management
JUL 2022 - JAN 2023
Resident Services Admin
Answering inquiries or concerns via email and text.
Organizing home owner paper works.
SKILLS
Attention to detail
Knowledge retention
Time management
Data entry
Microsoft Office Proficient
Email management
Critical thinking
Great customer service
ResolvedCX - Healthcare
Healthcare Coordinator
JUN 2021 - JUN 2022
Email, chat & SMS coordinator for patients concerns and inquiries.
Verifying insurance information.
Assisting with payment/refund concerns
Data entry
Siblings Solutions
Customer Service Representative
Mar 2020 - Apr 2021
Assisting customers who are seeking to acquire US visa.
Providing needed information regarding the requirements until the success of
their interview.
Provide information for general questions.
Less Stress Homes LLC (Real Estate)
Lead Generation Specialist
Feb 2019 - March 2020
Researching potential clients and prospects who are interested in buying and
selling houses and properties.
Data mining/Data Entry
Skip tracing Leads information (email & phone number)
