JOHN BARRETT
6 Lower Rathmines Road
Flat 1
Rathmines
Dublin 6
Tel: -
Email:-
Date of Birth: 22/08/1987
Objective
I am highly motivated and organised both working on my own and as a part of a team. Having worked as a Team Leader in many departments I have experience in dealing with large groups of people and delegating tasks. I have worked in finance, retail, tourism and catering. I am adaptable due to the valuable experience I have gained over the years. I am looking for a job in which I can build a career and use my experience and skills.
Work Experience
2018 – Present IRISH CELTIC CRAFTSHOP, 12 LORD EDWARD STREET, DUBLIN 2
Manager
Looking after the day to day running of the company’s social media pages, updating the company’s website page with latest news and offers
Maximising sales through effective merchandising and marketing
Driving operational, visual and customer service standards in store
Strong organisational capabilities
Implementing pricing strategies
Stock take and ordering of new stock
Selecting, building relationships with and managing suppliers
Admin and data inputting for my boss’s other business
Coordinated maintenance and equipment repairs
Maintained a clean, organised and structured shop with routine
2019 – Present ITUTOR GROUP ONLINE ENGLISH TEACHING, HEADQUARTERS BASED IN SHANGHAI, CHINA
Online English Teacher to students from China, Taiwan, Hong Kong mainly.
Preparing and revising lesson plans
Online interaction through 1 on 1 sessions or group sessions with students
Use of online iTutor platform to instruct student with PowerPoint presentation, drawing, images and video
Teaching both adults and children
TPR trained
2015 – 2018 BANK OF IRELAND FINANCE
Credit Controller
Telemarketing and identifying new clients
Invoice Discounting
Processing client payments
Inputting client data on I Factor, ATS and MER Log
Risk management
Analysing Month End Reports
Spreadsheets on Excel
Ledger Vetting Report
Dealing with clients on a daily basis through email and phone
Sales Ledger Accounts
2014 – 2015 GUINNESS STOREHOUSE, ST. JAMES’S GATE, DUBLIN 8, CO. DUBLIN
Team Leader/ Visitor Experience/ Tour Guide
Delegation of tasks and organization of staff throughout building
Built relationships with various business owners and marketing executives
Obtaining mailing lists and leading direct mailing campaigns to relevant customers
Information desk receptionist
Responsible for dealing with customer/ client inquiries through email, face to face and phone
Public speaking to large volumes of people
Queue management
Bar work
Script trained in each department
Customer service
Recruitment of staff
Education
2013 – 2015 DUBLIN INSTITUTE OF TECHNOLOGY, CATHAL BRUGHA
STREET, DUBLIN 1, CO. DUBLIN
Bachelor of Science (Honours Degree) Tourism Management
Modules: Management, Accounting, Heritage Interpretation,
French, Services Marketing & Customer Care, Sustainable
Tourism, Consumer Behaviour, Ethnic & Roots Tourism, Policy &
Planning, Revenue Management, Contemporary Issues
2012 – 2013 DUBLIN BUSINESS SCHOOL, 13/14 AUNGIER STREET,
DUBLIN 2, CO. DUBLIN
Diploma in Tourism Management & Marketing
Qualifications and Skills
2.1 Degree in Tourism Management
Proficient in MS Office, Excel & PowerPoint, Social Media Marketing, Email
Driving License
150 hours TEFL (Teaching English) certificate
Pre options management training with Tesco
Intermediate level of Spanish
References available upon request
