John Alvin S Capua

John Alvin S, Capua Blk 14 Lot 12 Phase B Legian 2 Carsadang Bago Imus Cavite City- /- PERSONAL DATA: Age: Height: Birthday: Religion: Father: Occupation: Mother: Occupation: 30 yrs. Old 5”6 Aug, 5, 1985 Catholic Antonio Capua Driver Judith Capua Prototype Specialist JOB DESCRIPTION: Accent Micro Technologies / Synchrony Financial Formerly GE Technical Support Specialist in BPO Company From: Aug 5 2014 up to Aug-th Floor Vector 2 Northgate Filinvest Alabang Muntinlupa *support deskside in the operation area *support any issue regarding on the workstations *Accepting tickets and close with remarks and technical reports *monitoring in the Data Center *monitoring in network and perform some troubleshooting *Creating emails for the activity done everyday in the team *Performing weekly,and monthly backup *Checking servers. Gigahertz Computer System Assistant Branch Manager / Head technical From: Aug, 5 2011 up to Aug 2014 Robinson Place Ermita *assemble desktops *repair and maintenance of laptop *basic network *monitoring sales quota of the branch and receiving RMA and order parts online Lenovo Phils./Legend Of Ice Recruitment Services Laptop Technician and Sales promoter of Lenovo Laptop And Desktop From: Aug 21 2010 up to May 29, 2011 *promote and sell all Lenovo brand Silicon Valley/Legend Of Ice Recruitment Services Sales Technician From Sept. 14 2009 up to July 6 2010 Assign at Alabang Town Center *assemble desktops *organize all stocks *sell all brands of laptops and desktops Banco De Oro/Neo Cards Business Solution Phils. Junior Account Executive From;Oct. 6 2008 to July 17, 2009 Pacific Star Building 25th Floor Makati Ave. Makati City *checking all swiping machines of credit cards *get all concerns of merchants in their machines *negotiating discount rates of their terminal Canon Marketing Phils/ Markonsult Inc. Assign at:Complink Megamall Pixmaster from Sept 14 2007 to Oct. 5 2008 Cyberzone 4th Floor Mega mall Mandaluyong City *promote and sell all canon brands Quickline Micro/ On job training Computer Technician Cyberzone 4th Floor Mega mall Mandaluyong City *troubleshoot desktops and laptops SM Bicutan City Sales Utility Clerk Dona Soledad ParanqueCity Sept. 2005-Jan. 2006 *assists all costumer needs and sell some products Ultra Mega Multi Sales Bagger #888 NationalRd.TunasanMuntinlupaCity Aug 2003-Jan 2004 *bag all merchandise of costumers they buy Trainings and Completion: NC2 Certified for Computer and Hardware Services CCNA 120-200 Completion for routing and switching TERITARY: St, Chamuel Institute Of Technology ComputerTechnician_____________________________- SECONDARY: Gen, RicardoPapaMemorialHigh School Manuel L, Quezon Tuktukan Taguig_______________- PRIMARY: Upper Bicutan Elem, School Gen, Santos Ave.Upper Bicutan Taguig_____________- SKILLS: Common troubleshooting, Formatting installation of software troubleshooting of laptop and desktop any brand, assemble and dis assemble of desktop ,replacing Motherboard of laptop, lcd screen ,keyboard, hardisk, memory and others and also In desktop, networking, cabling of cables, sharing and all common troubleshooting and good customer service, CHARACTER REFERENCES Mrs Katherine Baccay St Chamuel Institute Of Tech. – Registral TuktukanTaguig Mr.Jerome Verde Banco De Oro-Manager Merchant Aquiring Pacific Star Bldg. 25th floor Makati Ave.Makati City Mr. Sherwin Garcia AMTI/ Synchrony Financial Project Manager 14th floor Vector 2 Northgate Cyberzone Filinvest Alabang Muntinlupa I hereby certify that the above information are true and correct based on my knowledge and belief John Alvin S, Capua