I'm a technical person and one of my responsibility is to perform my work in all of my best to get the satisfaction of our customer,my boss,my team and of course the company that I serve with all of my loyalty and to perform well all the task that they mandated to me. I also have good customer service skills in handling people as their manager gained from my previous job. Regarding trouble shooting both hardware and software,basic to advance troubleshooting is my skill, Got "NC2 Certified for Computer and Hardware Services" Accepting tickets and close with remarks and technical reports,