John Alren Domulot Salinas

I have developed extensive expertise in Customer Service Roles in the past 2 years across multiple industries, I have honed my skills in client communication, problem-solving, troubleshooting, and multitasking. My background includes excellent customer service, resolving complex technical problems, and building valuable skills in networking and business development. Recently, I managed a project-based campaign for the Energy Choice Program with Nordic Energy. I proactively connected with residential customers in deregulated U.S states. Prior to this I served as a Lead Generation Specialist for 411 Locals in an SEO Google Listing Campaign for website domain subscription.

I'm experienced with CRM systems,lead tracking tools, and multi channel follow-up strategies. Proven ability to multi-task and manage high-volume customer interactions, de-escalate conflicts, and ensure customer satisfaction through clear and effective communication. Strong ability to adapt to dynamic environments, collaborate with cross-functional teams, and maintain composure under pressure.