JOHN ayodele ABE
communication specialist/ data analyst
FLAT 3, PLOT 5, ADERIBIGBE STREET, IWO ROAD, IBADAN, OYO STATE.
CONTACT
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--PROFILE
Diligent and effective in my duties. Ready to give my best to the growth and maximum output of the organization if given the opportunity. I am result oriented, innovative and a goal achiever.
SKILLS
effective communication skills
EXCELLENT INTERPERSONAL SKILL
UP-SELLING AND CROSS-SELLING SKILLS
effective listening skills
analytical skills
data Presentation skills
probing and troubleshooting skills
problem solving skills
EXPERIENCE
Ison Xperiences (Data Analyst - MTN, Green Africa and M-Kopa Processes)
2019 till date
Generate and distribute management reports in accurate and timely manner. Provide recommendations to improve reporting efficiency and consistency. Provide strong reporting and analytical information support to management team. Analyze business information to identify improvement opportunities in order to increase business efficiency and effectiveness. Run debt collection report to summarize amount realized from customers and take proactive steps to realize more money from defaulters.
Ison Xperiences (Customer Care Executive - MTN Process-
I also have three (3) years of picking MTN calls of different segments i.e. Bottom 80, Top 20 and Outbound Call center where I acquired effective communication skill, effective listening skill, problem solving skill, troubleshooting skill.
EDUCATION
B.Sc. (Hons.) Zoology-
Data Analytics in Excel
2021
