Johanny Rosario Santos

I am a bilingual administrative professional with over five years of experience providing remote support in fast-paced industries such as healthcare, logistics, and customer service. Throughout my career, I’ve developed a strong ability to manage a wide range of administrative tasks with precision, efficiency, and a high level of professionalism.

My background includes scheduling appointments, coordinating teams, maintaining records, handling data entry, and supporting both internal operations and external client needs. In the healthcare sector, I’ve worked closely with caregivers to ensure compliance with regulatory requirements, organize training and evaluations, and keep documentation accurate and up to date. In the logistics field, I’ve handled time-sensitive documentation and supported dispatch operations, contributing to smooth workflows and strong communication across departments.

I am highly organized and detail-oriented, with a strong sense of responsibility and an ability to work independently while staying aligned with team goals. I excel in remote environments, where self-discipline, clear communication, and time management are key. Whether I’m helping coordinate a team’s schedule, solving a client’s issue, or keeping records in perfect order, I always focus on delivering high-quality results.

Being fluent in both English and Spanish allows me to effectively support diverse teams and clients. I take pride in being approachable, adaptable, and solution-focused. When challenges arise, I remain calm and work through them strategically to ensure deadlines are met and goals are achieved.

I’m passionate about creating structure and clarity in daily operations. I believe that great support professionals make the difference between a business that struggles to stay organized and one that thrives. My goal is to be that reliable presence you can count on—whether you need someone to manage schedules, provide exceptional customer service, or simply bring more efficiency to your team.

I’m currently open to remote freelance opportunities—part-time or full-time—and excited to collaborate with teams that value reliability, communication, and professionalism. If you're looking for someone who brings dedication, integrity, and solid administrative support, I’d love to connect!