Johannes Uy

I have 6 years of experience in working in the call center industry, i worked as a sales supervisor and as a customer service supervisor for companies like AT&T and Expedia. my job was to manage a team of 20 people and have trained them to be top performers, i was also in-charge in managing their attendance, payroll and making sure that they are in top condition so that they can do their job properly. i am also an expert in analyzing data, i help the company to identify what's working and what's not working and create an action plan to get better results. i have also attended training sessions focusing on how t coach and motivate agents, i also attended several webinar sessions with David Sprague and his team focusing on how to sell and set appointments effectively.

I also have 4 years of experience in working at home as a telemarketer and as a virtual assistant. i have worked for several employers in the US, Canada, Australia and UK as a sales associate, appointment setter and as a customer service representative. i also helped my clients in managing emails and have helped them identify areas of opportunities to get better results for the business. i have worked in different type of industries, i have worked for businesses that sold e-cigarettes, SEO, magazines, car rentals, business investors, real estate and i was also a professional recruiter for sales rep in the US and Canada, which makes me very flexible for any type of business.

I am the type of person who will be honest with if there's something that i don't know but i will do everything i can to learn or find a solution to that problem. i am a team player and i love learning new things.