Johanna Sebastian Borce

I’m a hardworking and detail-oriented professional with a strong background in customer service, administrative support, and virtual assistance. Over the years, I’ve built a career rooted in accuracy, consistency, and care. My experience started in the financial industry, where I worked as a Pawnshop Teller/Associate and later as a Cashier/Bookkeeper. These roles taught me how to handle financial transactions, maintain organized records, and communicate clearly with customers from different walks of life. I learned early on the importance of being trustworthy, precise, and respectful. I later joined the underwriting department of Universal Professional & Consultancy Services, where I reviewed insurance applications and verified client documents for accuracy and completeness. This position strengthened my eye for detail and my ability to manage confidential information responsibly. It also trained me to work efficiently under pressure and stay focused even when handling large amounts of data. Transitioning into freelancing allowed me to grow even more. As a Virtual Assistant and Amazon FBA Product Researcher, I’ve handled administrative tasks, appointment setting, and eCommerce product analysis using tools like Keepa, Revseller, and AZInsight. I enjoy structured tasks that require accuracy and consistency. I take pride in being consistent, showing up every day ready to learn, improve, and give my best effort. For me, success isn’t just about finishing tasks; it’s about doing them well and helping others work more smoothly, too.