Johanna Emmanuelle Catahan

I am a highly skilled and detail-oriented professional with a diverse background in data entry, virtual assistance, quality assurance, and customer experience. I have honed my abilities to verify and enter data with precision, ensuring completeness and accuracy in every entry.

In my role as an Insurance Virtual Assistant Specialist, I am specializing in insurance-related services such as quoting, endorsement, recommendations, invoicing and payments. My commitment to streamlining processes and providing excellent service extends to my experience as a Quality Assurance and Insights Specialist.

My multifaceted skill set, coupled with a commitment to excellence and process improvement, positions me as a valuable asset to any team. I am eager to leverage my experiences to contribute to the success of a dynamic organization.

Tools:

• Google Workspace
• Microsofft 365
• AMS:
• AMS360
• Hawksoft
• Ezlynx
• AgencyZoom
• Salesforce
• Slack, Teams, Zoom, Skype
• RingCentral, Bridge, Nextiva
• Docusign