Jogelou M. Villanueva
Contact Information
3983 St. Anthony's Village,
Sangi St. Pajo,
6015 Lapu-Lapu City, Cebu
Philippines
Tel-
Mobile:---
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Personal Data
Born on the 21st of July 1972 in the city of Pasay, Metro Manila, stands 5'6'' tall and weighs 185 lbs., a Roman Catholic and the son of Mr. & Mrs. Eustacio I. Villanueva. Married to Nicefora C. Villanueva and have three children namely Michael Joshua C. Villanueva, Jomel C. Villanueva, and Jesrhael C. Villanueva.
Objective
Seek a fulfilling position that will allow me to contribute my knowledge and skills acquired through years of work experience in the manufacturing industry and business process outsourcing.
Skills and Qualifications
Fluent in both written and oral English
Proficient in basic computer applications (MS Office: Excel, Outlook, Word, PowerPoint ) with good typing speed
Knowledgeable in computer software (MS Windows OS and MS Office), hardware and network troubleshooting
Able to multi-task and work with highly dynamic working environment
High degree of initiative with a strong desire to improve and learn new skills
Can easily adapt to varied work schedules and work groups
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Employment History
Virtual Telemarketing Associate Demand Science
Aug 21, 2017 – Sep 29, 2017 (Homebased)
Call Centre Quality Assurance Voice - GlobalEbill
Voice Operator (Homebased)
May 25, 2017 – July 30, 2017
Technical Support Representative Convergys
Comcast TGU Tower, Asiatown IT Park,
Jan 19, 2015 - May 31, 2015 Lahug, Cebu City
Technical Support Representative Convergys
Microsoft Windows i2 Bldg., Asiatown, IT Park,
Sep 17, 2012 - Jan 16, 2015 Lahug, Cebu City
Sales Associate / TSR Taking You Forward Inc.
Ascentive LLC SLL Bldg., M. Perez Dr., P. Remedio St.
Dec. 5, 2011 – Sep. 5, 2012 Banilad, Mandaue City
Customer Support Representative Aegis People Support
JP Morgan Chase – Retail / Online Banking e-Office One, Asiatown IT Park,
Dec. 17, 2010- May 27, 2011 Lahug, Cebu City
Technical Support Engineer Sykes Asia Incorporated
Trend Micro Synergis IT Center, F. Cabahug St.
May 12, 2008 – Dec. 4, 2010 Mabolo, Cebu City
Technical Support Associate Teletech Customer Care
AT&T High Speed Internet Oakridge IT Center, A.S. Fortuna St.
Oct. 28, 2007 – April 30, 2008 Mandaue City
Production Specialist Fairchild Semiconductor
SOT23 / Special Products MEZ 1, Lapu-Lapu City
June 16, 1995 – Aug. 20, 2004
Service Crew Jollibee Foods Corporations
May 1993 Colon St., Cebu City
Service Crew Jollibee Foods Corporations
August 1992 Mango Ave., Cebu City
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Educational Background
1990 to 1994 3rd Year AB – Liberal Arts and Commerce (LIACOM)
University of San Jose-Recoletos, Cebu City
1989 to 1990 1st Year BS in Computer Engineering
University of Cebu, Cebu City
1985 to 1989 Secondary Education/High School
University of Cebu, Cebu City
1984 to 1985 1st Year High School
Cebu State College of Science and Technology – College of Agriculture
Lahug, Cebu City
1981 to 1984 Primary Education/Elementary
University of Southern Philippines, Mabini St., Cebu City
Affiliations and Trainings
Basic Computer Programming High Skills Training Center
2007 Pajo, Lapu-Lapu City
Call Center Training Excel Asia
2005 Gorordo Ave., Lahug, Cebu City
PRO Junior Marketing Executive (JMEX)
1992 University of San Jose- Recoletos
President Pi Gamma Phi International
1990 Gypsum Chapter, University of Cebu
Character References
References will be provided on request
