Joera Tabernero

🏡 Virtual Assistant | Property Management & Customer Support

Hi, I’m Joera 👋 If you’re a property owner looking for reliable support, I can help manage your rentals and streamline operations.

🔑 Why Work With Me?

• 3+ years in property management and customer support (tenant relations, lease handling, maintenance coordination, Assist customer through livechat email, phones).
• Skilled in customer support, ensuring quick, professional responses to tenant and client inquiries.
• Strong administrative support for rent collection, renewals, reporting, and documentation.
• Experienced in vendor coordination & maintenance requests for smooth property upkeep.

🔧 Tools I Use

Appfolio, Buildium, Tenant Turner, DocuSign, LeadSimple, Rentfaster, Kijiji, Craigslist, Asana, Trello, Slack, Notion, Google & Microsoft tools, PDF Acrobat, Matterport, Facebook Marketplace, Google Workspace , Freshdesk, LiveChat, Tawk.to, Shopify, Amazon

📌 Services

• Customer Support for Ecommerce Platform
• Tenant/Customer Communication
• Lease & Documentation Management
• Maintenance Coordination
• Property Listings & Advertising
• Executive Virtual Assistance

Let’s connect! Message me to discuss how I can support your property and customer support and business success.