I am a graduate of accountancy with more than 15 years of experience. My experience includes being an assistant comptroller in Saudi Arabia, a payroll accountant position in one of the largest construction firm and an auditor position in one of the biggest insurance firm.
I spent the last 10 years working as a Team Leader in one of the biggest and most prestigious companies in the BPO Industry. I spearheaded successful teams in various projects in the field of:
-Inbound phone support and chat support: Sales, Technical Support, and Billing of one of the biggest cable, the internet, and phone provider in the US
-Chat and email support: Amazon
-Inbound phone support: one of the biggest telecom firm in the US.
In addition to being a team leader, I am ghostwriting for various writers in the US for the last 2 years, I recently signed up with blastingnews.com as a feature writer.