Joel A Clegg

Joel Alexandria Clegg Objective 14307 Praxis Way, Cary NC 27519-- Hospitality professional seeking an opportunity to thrive and enhance my leadership experience in the recreational, event planning, management, or hospitality industry. Education ServSafe Food Protection Manager Certification North Carolina State University, Raleigh NC TIPS Alcohol Certification North Carolina State University, Raleigh NC Johnson and Wales University Johnson and Wales University School of Business Master of Business Administration: Business Administration Management Concentration: Hospitality Administration The University of North Carolina at Greensboro, Greensboro, NC The Bryan School of Business and Economics Bachelor of Arts: Sustainable Tourism and Hospitality Minor: Business January 2019 August 2018 February 2018 May 2016 Internship Experience / Professional Development Event Planning Team January 2019 – March 2020 Good Life Young Adults Ministries, World Overcomers Christian Church, Durham NC • Plan events from conception through to completion for the Good Life Ministries • Managing all project related issues managing all event details such as décor, catering, entertainment, transportation, location, special guests, equipment needed, promotional material etc. • Specify staff requirements and delegate volunteer activities. Café Crew Member May 2009 – May 2016 Faith, Victory, & Freedom Ministries Hospitality Committee, Raleigh NC ● Successfully catered for conferences, weddings, funerals, and luncheons. ● Increased knowledge of serving customers, preparation of food, cleaning, setting tables, and interpersonal skills. ● Constantly provided a clean workstation and working with team members Work Experience Event/ Catering Coordinator July 2018 – August 2020 Rave Catering, North Carolina State University, Raleigh, NC • Independently and collectively coordinating and attending a variety of catered events on campus and offsite ensuring successful set up and event operation • Initiates creative ideas for event setup, presentation, and operation • Asses the client’s needs for making recommendations for substitutions; planning the event in terms of number of workers required, food to be prepared, seating requirements, décor to the event, transportation, and timing of food, supervising the events • Assisting in training temporary and student employees to work various events Banquet Captain March 2017 – February 2018 Maggiano’s Little Italy, Durham NC • Assisted in the operation of banquet setup and break down of dining room equipment, table settings, and audio/visual equipment set as contracted. • • • Reviewed banquet event orders during each shift with team members to ensure room setup and delegate responsibilities with banquet servers. Collaborated with banquet manager, event planner and catering chef to ensure quality and quantity of food and beverages for banquet events. Communicated and interacted with event host as well as banquet guest to ensure all requests are met and complete billing transactions and payment paperwork with the host. Front Desk Clerk July 2016 – March 2017 Holiday Inn Express and Suites, Sanford NC • Created reservations for guests upon check-in, provide proper phone etiquette and attending to guest needs • Secretarial skills with reservations, emails, forms of payment, communication with guests and staff, telephones, faxes etc. • Communicated and resolved guests and staff member’s complaints • Prepared continental breakfast bar and assist with housekeeping duties • Fulfilled night auditor duties of balancing and posting all charges for guest accounts, recording hotel accounting information and conducing final night audit of hotel operations Room Attendant January 2015 – August 2015 The Disney College Program: All Star Resort Walt Disney World Resort, Orlando FL ● Responded to guest request for direction and hotel items including but not limited to: toiletries, towels, cribs, bed rails, stationary and refrigerators. ● Prepared and cleaned guest rooms including: replenishing linens, making beds and handling large laundry carts ● Interacted with fellow cast members and driving a motorized golf cart on property to transport cast members to designated resort buildings. Skills Computer: Proficient in Microsoft Windows, Word, Excel, Access, PowerPoint, Outlook