Joe Rex Umbay Valdevieso

Joe Rex Umbay Valdevieso Customer Service Professional| Financial Advisor-Facebook: @Joe Vldvso- South Osmeña Street, Barangay Gun-Ob Lapu-Lapu City Cebu 6015 Philippines Dedicated professional with 8 years of customer service experience, skilled in administrative support, task management, and communication. Proven ability to manage priorities independently, ensuring smooth operations and efficiency. Seeking a role to leverage strong organizational skills and attention to detail. Adept at managing multiple priorities with precision, maintaining exceptional communication, and providing proactive support to ensure smooth operations. To grow deeper in customer service field, develop strong organizational skills, and ability to manage tasks independently in a role that supports operational efficiency and to bring business success. Negros Oriental State University Guihulngan City Campus Address : National Highway, Guihulngan City Negros Oriental 6214 Philippines Degree in Bachelor of Science in Business Administration Human Resource Development Management 2012 - 2017 Emotional Intelligence Ability to recognize, understand, and manage personal emotions while also being empathetic toward customers, leading to better customer relationships and smoother problem resolution. Communication Skills Able to clearly convey information and actively listen to customers' needs, ensuring positive interactions. Technical Savvy Proficient with customer service software, CRM systems, and communication tools, adapting quickly to new technologies. Insular Life December 16, 2023 to January 27, 2025 Newtown Boulevard, Lapu-Lapu City Cebu Manulife July 27 2022 to September 01 2023 Newtown Boulevard, Lapu-Lapu City Cebu WIPRO July 21 2017 - April 30, 2022 Mindanao Avenue, Cebu Business Park, Cebu City, Cebu Teleperformance April 27 2015 - November 2016 IT Park , Lahug, Cebu City 6000