Joe Appah

Joe Appah Sales Development Representative CONTACT PROFESSIONAL SUMMARY Professional Summary Dynamic and results-driven professional with 7 years of experience in sales, business development, and client relationship management. Proficient in appointment setting, cold outreach, and sales strategy execution, with a proven track record of exceeding sales targets and driving revenue growth. Skilled in building trust-based client partnerships, optimizing workflows, and delivering tailored solutions to meet diverse business needs. Recently expanded expertise into human resources and administrative roles, showcasing versatility and a commitment to continuous learning. Key Skills --Nigeria, Lagos, no 9 Power line salvation estate ado langbasa • Sales Strategy & Planning • Appointment Setting & Cold Calling • Client Relationship Management • CRM Systems Management EDUCATION 1999 - 2004 • Negotiation & Persuasion • HR Recruitment & Onboarding • Team Leadership & Collaboration Bachelor of Arts (BA) Ambrose Ali University, Nigeria, Ekpoma EXPERIENCE Bachelor of Arts in Economics. Appointment Setter (Remote) 2024 - 2024 Sandia Computers, United States, Albuquerque LINKS Linkedin As an Appointment Setter (Remote) at Sandia Computers, I was responsible for scheduling appointments for our sales team with potential clients. This role required strong communication skills and the ability to effectively convey the benefits of our products and services to potential customers. I worked remotely, but maintained a high level HOBBIES Video games Fishing Cooking of productivity and helped contribute to the company's sales goals. • Scheduled appointments with potential clients • Utilized strong communication skills • Contributed 20 percent to the company's sales goals Drawing • Worked remotely for 5 months Swimming • Conducted 150 cold calls daily • securing 5 high-quality appointments with prospects LANGUAGES English German • Collaborated with the sales team to strategize and refine outreach efforts for increased efficiency HR Specialist Intern (Remote) GAO Tek Inc., Canada, Toronto 2024 - 2024 During my time as an HR Specialist Intern (Remote) at GAO Tek Inc., Canada, I was able to gain valuable experience in the field of human resources. Working remotely allowed me to develop strong communication and time management skills while also gaining a deeper understanding of the HR processes within a global company. • Assisted with recruitment and onboarding process • Conducted employee performance evaluations • Provided support for employee relations issues • Collaborated with team members on various HR projects Sales Development Representative (Remote) 2022 - 2024 Enzo Digital World, Nigeria, Lagos As a Sales Development Representative at Enzo Digital World, I was responsible for driving new business opportunities and building relationships with potential clients. My role involved conducting market research, identifying key decision-makers, and creating effective sales strategies to generate leads and increase revenue. I successfully exceeded sales targets and contributed to the overall growth of the company. • Conducted market research to identify potential clients • Built and maintained relationships with key decision-makers • Developed effective sales strategies to generate leads • Exceeded sales targets and contributed to company growth • Generated revenue by selling advertising space and services across digital platforms. Cold Calling Specialist (Remote) 2019 - 2022 Enzo Digital, Nigeria, Lagos As a Cold Calling Specialist at Enzo Digital in Nigeria, I was responsible for conducting sales calls to potential clients in order to generate new business. With a remote work set-up, I was able to effectively communicate with prospects and build relationships from a distance. • Generated leads through cold calling and follow-up • Conducted market research to identify potential clients • Maintained accurate and up-to-date records of all calls and interactions • Met or exceeded monthly sales targets • Developed persuasive sales pitches to effectively convert leads into clients Sales Development Representative Robinson Plaza Ltd, Nigeria, Warri 2017 - 2019 As a Sales Development Representative at Robinson Plaza Ltd in Nigeria from February 2017 to January 2019, I was responsible for driving sales and developing relationships with clients. Through my strong communication and negotiation skills, I successfully expanded the company's customer base and increased revenue. • Conducted market research to identify potential clients • Developed and implemented sales strategies • Built and maintained relationships with existing clients • Achieved and exceeded monthly sales targets Customer Care Representative 2014 - 2017 Globacom Limited,, Nigeria, Warri As a Customer Care Representative at Globacom Limited in Nigeria, I was responsible for ensuring the satisfaction and retention of our customers. I successfully handled a high volume of customer inquiries, complaints, and requests through various channels such as phone, email, and social media. My strong communication skills and ability to empathize with customers helped me provide effective solutions and maintain positive relationships. • Managed high volume of customer inquiries • Handled customer complaints and requests • Utilized various communication channels • Maintained positive relationships with customers SKILLS Business Development Cold Calling Prospecting Customer Relationship Management (CRM) Lead Generation Analytical Thinking Communication Skills Salesforce Time Management Technical Knowledge Networking Presentation Skills Organization