Jodi Ann Powell

JODI-ANN POWELL MUNDY DRIVE, DANIEL TRACE, CARNBEE,- OBJECTIVE To work to the best of my ability to contribute to the smooth running of your business. PERSONAL INFORMATION Nationality: Jamaican Date of birth:October 16, 1994. Gender: Female Marital status:Single SKILLS & ABILITIES Ability to work under pressure, customer service skills, and communication skills. WORK EXPERIENCE EQUOTO Sales Representative MAR 2023 – APR 2023 Responsibilities Selling Health Insurance (Inbound and Outbound) Medicare Advantage Medicare Supplement Social Security Disability ACA RENT-TO-OWN SERVICES(RTO) Sales Representative(PART TIME) JAN 2023 – FEB 22023 Assisting Clients with Bad Credit Scores Credit Repairs WORLD-CLASS VIRTUAL SOLUTIONS Executive Assistant JAN 2023 - MAR 2023 Responsibilities Manage the CEO’s Business Social media accounts Respond to emails Conduct Interviews Provide training for new employees Send reminders of appointments Manage Zoom meetings chats and admissions Create CRM for new employees Schedule zoom meetings Create Payroll calendar Any other task delegated by the CEO Briefly worked in e-commerce for dispatching WORLD-CLASS VIRTUAL SOLUTIONS Operation Specialist NOV 2022- DEC 2022 Responsibilities 50% - Manage your team to achieve key performance indicators (KPIs) with a focus on quality assurance (QA), schedule adherence, and role improvement 15% - Develop your team of Shift Leads through weekly team meetings and one-to-one meetings 10% - Collaborate with the CEO to improve internal policies and procedures 10% - Scheduling 5% - Manage administrative functions such as employee reviews 5% - Organize and manage team meetings WORLD-CLASS VIRTUAL SOLUTIONS Shift Lead SEP 2022 – NOV 2022 Responsibilities Create the PowerPoint presentation for team meetings Host monthly team meetings Build the confidence of team members Update credentials for assigned Virtual Assistants (VAs) CRMs Acknowledge all assigned VA’s Start of Day message (SOD) and End of Day message (EOD) Conduct lead reviews for probationary VAs Provide support and assistance to all assigned VAs Prepare and submit review sheets for probationary VAs and conduct their probationary reviews. Provide updates to C.E.O. on the performance of assigned VAs WORLD-CLASS VIRTUAL SOLUTIONS Cold-Calling Real Estate Agent APR 2022 – AUG 2022 Responsibilities: Call prospects to see if they are interested in selling their home Gathering intel and building rapport Adding leads to the company’s Podio HAILE IMMANUEL I MINISTRIES INIVERSAL WOMEN’S HEALTH CLINIC Clinical Assistant OCT 2021 – FEB 2022 Responsibilities: Providing administrative support to the healthcare professional, such as answering phones, contacting patients about appointments a few days before, making the healthcare professional aware of patients' arrival, escorting patients to the examination room, adding new patients into the system, updating existing patients records, providing receipts for payment and collecting payments for each visit and preparing and updating inventory Maintaining accurate medication records for patients, including entering data into electronic health records and other databases. DOUBLE B’S ENTERPRISES All-Round Staff JAN 2020 – OCT 2021 Responsibilities: Lane Attendant, Cashier Preparing and distributing hampers and orders, PEACE OF MIND RESIDENTIAL AND AGE CARE FACILITY Practical Training In Nursing Aide MAY 2018 – JUL 2018 Responsibilities: Provide care for the elderly Check their vitals AHWEE OWN SOCIAL ENTERPRISE Co-Owner OCT 2018 – MAR 2020 Responsibilities: Prepare food Set up the serving station Deliver quality customer service Break down station Pre-prep food RAPID RESPONSE SECURITY SERVICES Security Officer FEB 2016 – OCT 2018 Responsibilities: Responsibility for guarding the location from illegal entry and maintaining order Update Station Diary VIOLAS PLACE All-Round Staff FEB 2015 – FEB 2016 Responsibilities: housekeeping front office assistance laundry attendant REGISTRAR GENERAL’S DEPARTMENT JAMAICA Administrative Assistant APR 2012 – APR 2012 Responsibilities: Answering phones Process queries for birth certificates, death certificates, and so on. EDUCATION SEP 2022 – SEP 2022 UNIVERSITY OF THE SOUTHERN CARIBBEAN (D’ARCOL MAGICAL EVENTS) – CERTIFICATE OF COMPLETION – BASIC EVENTS DECORATION Balloon Decoration Backdrop Draping and Swagging Budget and Contracts Table Centrepieces Table Settings Colour Schemes and Themes Business Start-ups MAR 2022 – MARCH 2024 INTERNATIONAL CAREER INSTITUTE – DIPLOMA IN INTERIOR DESIGN AND DECORATION Introduction to Interior Design and Decoration Elements and Principles of Design Functional and Decorative Use of Colour Lighting Effects on Colour Planning a Harmonious Decorative Colour Scheme for a Client Light and Colour Decorating Styles How to Decorate (Step by Step) Building Systems and Components Materials Furnishings Interior Planting DEC 2021 – JAN 2022 SYNERGY TRAINING INSTITUTE LIMITED – CERTIFICATE OF COMPLETION – INTERIOR DECORATING MAY 2018 – AUG 2018S.S.S SCHOOL OF KNOWLEDGE LTD – GAINED KNOWLEDGE IN GERIATRIC NURSING AIDE SEP 2013 – AUG 2015TOBAGO HOSPITALITY AND TOURISM INSTITUTION (THTI) Introduction to Hospitality & Tourism Introduction to Management Sanitation, Safety & Hygiene Mathematics English & Communication Accommodation Life Skills SEP 2007 – JUL 2012 SPANISH TOWN HIGH SCHOOL 2012 ▪ CXC SUBJECTS English Language (III) Office Administration (III) Information Technology (III)