I've experience in Technical and Customer service. I worked for Adobe 3 years in portuguese, spanish and english lines. I did technical support for Adobe software, like Photoshop, Premiere, Illustrator, After Effects and others. I did Customer Service too, deal with payment issues, subscriptions purchases, etc.
I've experience in IT too. I'm and Certificated IT from Google, I've 7 / 8 years of experience in Portuguese Navy and, most recently,for Dolby International in Amsterdam. I did 1st and 2nd line of IT support onsite and remotely.