About me
Social Media Skills
Copywriting and Content Marketing Design
(Graphics and Videos)
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Public Speaking (Confidence in front of an
audience)
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Customer Service/Community Management
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Behavioral Psychology
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Marketing Analytics
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Social Media Budget Management
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Project Management and Strategy Planning
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I'm confident in my ability to make anything I
put in my mind to success. I work quickly,
positively, and efficiently because I love what
I do.
I'm extremely motivated and a great manager
of time, I learn swiftly and I have strong
analytical skills.
Contact Details
Virtual Assistant Skills
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joanne.onlinejob
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https://www.facebook.com/joanne.alcazar26
Flexible Administrative Skills
Data Entry and Product Listing
Advertising, Sales and Marketing
Internet Research
Article writing and web management
Expertise in Google products, Microsoft
offices and other Virtual Assistant
software tools
https://twitter.com/joannealcazar
@joannealcazar26
Customer Service Skills
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Clear Phone, Email and Live Chat
Communication
Situation Evaluation and Attentiveness
Empathy Ability
Persuasion Skills
Time Management and Flexibility
Closing Ability
Education
Registered Nurse
Nursing Licensure Examination Passer
July 3-4, 2010
Laguna College
San Pablo City, Laguna
Bachelor of Science in Nursing
June 2006 - April 2010
Saint John Parochial School
Tiaong, Quezon Province
June 2002 - March 2006
Saint John Parochial School
Tiaong, Quezon Province
June 2002 - March 2006
Home-based Work Experiences
HOME-BASED MEDICAL ASSISTANT
Lonestar Heart Center
July 23, 2018 – February 04, 2019
Duties & Responsibilities:
v Assisting in phone incoming calls, logging caller’s messages in the communication
log and assigning them to the designated staffs.
v Making phone outgoing calls in case of follow-ups and if necessary.
v Preparing lists of scheduled patients for the day.
v Preparing medical billings form (CPTs) and insurance verification forms using a
given tool for each patient scheduled on their date of visit.
v Renaming scanned files to correct medical documents.
v Assisting in managing daily incoming fax including medical records, laboratory
reports and medication refills requested by the patient’s pharmacy and attaching
the documents to the correct patients.
v Sending outgoing fax to the requesting physician’s office or facility asking for the
patient’s medical records for continuity of care.
HOME-BASED MEDICAL ASSISTANT
Panhandle Pain Clinic
February 28, 2018 – June 25, 2018
Duties & Responsibilities:
v Assisting calls from patients with concerns regarding scheduling an appointment,
medication refills and leaving message to the physician.
v Renaming scanned files to correct medical documents.
v Uploading patient’s medical records to their profile on the company’s system.
v Assisting in patient referrals and request of medical records from different
physicians and hospitals.
HOME-BASED MEDICAL ASSISTANT
Lonestar Heart Center
May 29, 2017 – February 21, 2018
Duties & Responsibilities:
v Preparing lists of scheduled patients for the day.
v Preparing medical billings and daily clinic forms for each patient scheduled on their
visit.
v Renaming scanned files to correct medical documents.
v Transcribing physician’s written office visit notes to a given template.
v Encoding medication lists & setting default pharmacy for each patient on the
client’s database.
Corporate Setting Experiences
SERVICE ADVISOR
Smart Communications Inc. at SM City Lipa
Agency: Curo Teknika Inc.
25th and 26th Floor, Cybergate Alpha Bldg.
Garnet and Sapphire Roads, Ortigas Center
Pasig City, Philippines
August 13, 2014 – October 15, 2016
Duties & Responsibilities:
v Assist customers regarding technicalities of mobile phones.
v Provide client support and technical issue resolution.
v Configure/navigate customers' mobile handset (smartphones).
v Configure software to connect to Internet application servers.
v Promptly answer support-related email, phone calls and other electronic
communications.
v Provide excellent customer service to clients both internal and external.
COMPANY NURSE
SM Supermarket (Supervalue Inc.)
National Highway, Brgy. San Rafael,
San Pablo City, Laguna
September 12, 2011 – February 10, 2012
Duties & Responsibilities:
v Responsible for assisting the Company Physician in providing medical services in
the assigned branch/office.
v Assists in the preliminary physical examination and orientation of newly-hired
employees.
v Administers first aid treatment on illness or accident before referring the employee
to the hospital for further medical treatment.
v Maintains medical and health records of employees.
v Conducts regular inventory of medicines and medical supplies.
v Conducts health education programs & safety awareness among employees.
NURSE TRAINEE
United Candelaria Doctors Hospital
Brgy. Mangilag Sur, Candelaria, Quezon
March 12, 2011 - June 11, 2011
Duties & Responsibilities:
v Preparing patient care plans.
v Observing and recording the patient’s condition.
v Assisting in tests and evaluation as well as checking and administering drugs and
injections.
Addendum
DISC INDEX
www.tonnyrobins.com
Addendum
Addendum
INTERNET SPEED TEST RESULT
www.speedtest.net
LAPTOP SPECIFICATIONS
