Joanna Tanon

JOANNA B. TANON Email:-Phone number: - Address: #10 Sion Street Baranggay San martin de pores Cubao Quezon City, 1109 OBJECTIVE To secure a responsible career opportunity and fully utilize my training and skills, while making significant contribution to the success of the company. EMPLOYMENT HISTORY August 2016 – February 2020 Cubao, Quezon City Email Support Representative, Concentrix Responsible for answering queries and other concern of the consumers on behalf of the food delivery platform that they are using via email. January 2016 – July 2016 North Avenue EDSA, Quezon City Technical Sales Support, Convergys Assisting consumers in identifying and resolve the issue with their printers. Taking incoming calls and provide customer service while also troubleshooting their printers. October 2014 – November 2015 West Avenue EDSA, Quezon City Customer Service Representative, Concentrix Responsible in delivering timely, accurate and professional customer service over the phone. Helping solve problems such as: locating the package, returns and refunds and provide effective resolutions regarding their online purchases. January 2011 – July 2014 Cubao, Quezon City, Cashier/OIC, Country Style The company requires employees to perform duties in multiple areas. We do cashiering, which primarily takes customer orders and operating cash registers. We are also preparing the food from the menu in the Kitchen or Delibar station. As a Team Leader or OIC of the store, we are responsible in inventories, supplies, reporting the sales, etc. EDUCATION BS in Entrepreneurship 2009 - 2012 Quezon City Polytechnic University - Quezon City, Novaliches Computer Science 2008 - 2009 Datamex institute of Science and Technology - Quezon City, Cubao Secondary 2004 - 2008 San Jose Del Monte High School, City of San Jose Del Monte Bulacan Primary Francisco Homes Elementary School, City of San Jose Del Monte Bulacan 1998 - 2004 CHARACTER REFERENCE Ma. Guada Joy Pancho Contact no. - Hazel Lyn Parras Contact no. - Sheryll Dy Contact no. - Joanna B. Tanon