Joanna Lapig

I’m Lei, a people-driven professional with a strong passion for building teams, developing talent strategies, and ensuring operations run smoothly. Over the past five years, I’ve grown into a versatile HR and Recruitment Manager with experience across multiple industries and international markets. My career has been about more than just filling roles. It has been about connecting the right people with the right opportunities, creating welcoming onboarding experiences, and aligning human capital with business goals to drive sustainable growth.

Here’s a snapshot of what I bring:

• Proven HR and Recruitment Leadership: Directed HR, recruitment, and operations for a global team, handling onboarding, payroll, and benefits while improving employee experiences.
• Global Talent Acquisition: Successfully sourced and hired talent across the US, Canada, the Philippines, Pakistan, India, Colombia, and South Africa.
• Client and Stakeholder Collaboration: Partnered with executives, clients, and internal managers to ensure business needs were met with the right people and strategies.
• Operational Excellence: Coordinated system access, equipment readiness, and employee transitions to keep daily operations efficient and seamless.
• High-Volume Recruitment Success: Consistently recognized as a top performer in BPO and healthcare recruitment, exceeding hiring goals and delivering quality candidates.
• Organizational Growth Support: Worked closely with leadership on restructuring and expansion initiatives, helping companies scale into new regions.
• Employee-Centered Approach: Designed onboarding processes that made new hires feel welcome and integrated faster into the company culture.

What excites me most is creating impact. When recruitment, HR, and operations align, organizations thrive. Employees feel valued, clients see better results, and companies can scale with confidence.

I thrive in roles where I can wear multiple hats. One day I might be sourcing top candidates, the next I’m guiding HR policies, coordinating payroll, or supporting leadership with strategy. I enjoy these challenges because I believe HR is the heartbeat of any business.

Beyond my professional work, I’m committed to continuous learning, exploring new tools, and mentoring others in their career journeys. Collaboration, transparency, and innovation are values I bring to every team I join.

My goal is simple: to help organizations succeed by ensuring they have the right people, strong systems, and a supportive culture in place.