JoanaRose Alingasa
Virtual Assistant
--Pastoda HOA, Brgy. Sta. Lourdes, Puerto Princesa City,
Philippines 5300
SUMMARY
I am a dedicated and organized individual with strong
SKILLS
Critical thinking
Effective communication
Ability to work well under
pressure
Well- experienced Admin
Assistant
Record-keeping and following
protocols
interpersonal skills and a proactive approach to work. Reliable
and eager to learn, I thrive in team settings and take initiative
to develop new skills and opportunities.
WORK EXPERIENCE
LOCAL DESK INFORMATION SERVICES
VIRTUAL ASSISTANT
AUGUST 2024- MARCH 2025
Specializing in administrative support, social media management
(SMM), and task coordination. Skilled in content creation, scheduling,
email management, and ensuring smooth daily operations to help
EDUCATION
PALAWAN STATE UNIVERSITY
Bachelor in Science of
Secondary Education Major in
English
Undergraduate-
businesses grow and stay organized.
KASSOE HOUSING BENELUX
EXECUTIVE VIRTUAL ASSISTANT
FEBRUARY 2024- JANUARY 2025
Provided high-level administrative support to real estate executives, ensuring
smooth daily operations and managing sensitive information with discretion.
Coordinated complex schedules, client meetings, property viewings, and travel
arrangements to optimize executive productivity.
Prepared, organized, and maintained legal documents, contracts, listings, and client
records with a focus on accuracy and confidentiality.
EXPERTISE
Calendar and Email
Management
Customer Service
Administrative Tasks
Social Media
Management
Team Lead
Managed office operations, including ordering supplies, maintaining databases, and
implementing organizational systems.
WE BUY ANY STOCK (FASHION)
GENERAL VIRTUAL ASSISTANT
SEPTEMBER 2023-FEBRUARY 2024
Lead Generation
B2B Outbound Call
B2B Email Reach out
Administrative Tasks
Email and calendar Management
JoanaRose Alingasa
Virtual Assistant
--Pastoda HOA, Brgy. Sta. Lourdes, Puerto Princesa City,
Philippines 5300
WORK EXPERIENCE
SKILLS
Critical thinking
Effective communication
Ability to work well under
pressure
Well- experienced Admin
Assistant
Record-keeping and following
protocols
EDUCATION
PALAWAN STATE UNIVERSITY
Bachelor in Science of
Secondary Education Major in
English
Undergraduate-
FOUNDEVER PHILIPPINES
SUPERVISOR
APRIL 2022-JULY 2023
Establish precise targets and key performance indicators for the team.
Monitoring attendance and Key performance indicator of team members and
provide coaching.
Updating Call Quality Reports of team Ensure information is accurate and
valid by creating and updating records.
Plan and schedule meetings and Team Building .
FOUNDEVER PHILIPPINES
FLOOR SUPPORT
FEBRUARY 2021 MARCH 2022
Help colleagues and set up the office in a way that streamlines
processes.
Guide trainees and newly hired agents in the environment of the job.
Monitor key performance indicator of the trainees.
FOUNDEVER PHILIPPINES
CUSTOMER SERVICE REPRESENTATIVE
JUNE 2018-JANUARY 2021
EXPERTISE
Calendar and Email
Management
Customer Service
Administrative Tasks
Social Media
Management
Team Lead
Serves customers by providing product and service information and
resolving product and service problems.
Attracts potential customers by answering product and service
questions and suggesting information about other products and
services.
Providing alternative solution for flight disruptions as per company
rules.
JoanaRose Alingasa
Virtual Assistant
--Pastoda HOA, Brgy. Sta. Lourdes, Puerto Princesa City,
Philippines 5300
SKILLS
Critical thinking
Effective communication
Ability to work well under
pressure
WORK EXPERIENCE
FOUNDEVER PHILIPPINES
CUSTOMER SERVICE REPRESENTATIVE
JUNE 2018-JANUARY 2021
Well- experienced Admin
Assistant
Serves customers by providing product and service information and
Record-keeping and following
protocols
Attracts potential customers by answering product and service
resolving product and service problems.
questions and suggesting information about other products and
services.
EDUCATION
PALAWAN STATE UNIVERSITY
Bachelor in Science of
Secondary Education Major in
English
Undergraduate-
Providing alternative solution for flight disruptions as per company
rules.
PEST SCIENCE CORPORATION
SALES EXECUTIVE
FEBRUARY 2017 -APRIL 2018
Planning strategies to potentially increase sales.
Cold calling and setting appointments to potential customers.
Doing sales reports, material and equipment inventories.
EXPERTISE
Calendar and Email
Management
Customer Service
Administrative Tasks
Social Media
Management
Team Lead
Meeting potential clients and providing information in product and
services offered.
Social Media Management
