Joana Rose Alingasa

I am JoanaRose Alingasa, a dedicated and detail-oriented Virtual Assistant with a strong background in administrative support, customer service, and team leadership. With over seven years of combined experience across various industries—including real estate, fashion, education, and BPO—I bring a versatile and results-driven approach to every role I take on. My journey in professional support roles began in 2017 and has since evolved into a passion for helping businesses grow through organization, efficiency, and proactive service.

My core strengths lie in administrative management, calendar and email coordination, lead generation, and social media handling. I take pride in being an excellent communicator, critical thinker, and problem solver—skills that have been honed throughout my roles as a Customer Service Representative, Supervisor, and Executive Virtual Assistant. At Kassoe Housing Benelux, I provided high-level executive assistance, handling confidential documents, scheduling property viewings, and ensuring the seamless operation of office systems. Meanwhile, my experience at companies like We Buy Any Stock and Local Desk Information Services strengthened my ability to manage diverse virtual assistant responsibilities, including content creation, email outreach, and client coordination.

In the BPO industry, I worked my way from Customer Service Representative to Supervisor at Foundever Philippines. This experience taught me how to lead a team effectively, set performance goals, coach staff, and maintain accurate reporting—all while ensuring exceptional service delivery to clients. I also briefly held a sales role at Pest Science Corporation, where I refined my client engagement and business development skills.

Although I pursued a degree in Secondary Education majoring in English, I redirected my career path toward professional support services, where I discovered my aptitude for helping businesses stay organized and productive. I’m known for my reliability, quick adaptability, and eagerness to learn new tools and processes to better serve my clients. Whether I’m managing emails, coordinating meetings, assisting with social media, or supporting a team, I approach every task with a proactive mindset and a commitment to excellence.

Currently based in Puerto Princesa City, Philippines, I’m always open to new opportunities where I can contribute value, grow professionally, and make a meaningful impact in a team or organization.