JO
JOAN OLISA-|- | Delta State, Nigeria
Summary
Detail-oriented and proactive Executive Virtual Assistant with over 3 years of experience supporting C-level executives
and optimizing business operations. Proven ability to manage complex schedules, streamline workflows, and improve
team efficiency by utilizing project management tools like Trello and ClickUp. Skilled in client onboarding, calendar
management, email support, and document preparation, with a strong focus on enhancing productivity and delivering
top-tier administrative support. Adept at working in fast-paced environments, ensuring tasks are completed on time with
a high degree of accuracy.
Skills
Effective Communication
Time Management
Problem-Solving
Attention to Detail
Executive & Administrative Support
Calendar and Project Management
Email and Communication Management
Client Onboarding & Relationship Building
Document & Presentation Design (Canva)
Meeting Coordination (Calendly, Zoom)
Microsoft Office Suite & Google Workspace
Data Entry, Research, & Reporting
Experience
Saygenics Consult
Executive Virtual Assistant
05/2024 - Current
Prepared onboarding emails for CEO's clients, ensuring smooth transition
and client satisfaction.
Scheduled meetings via Calendly, reducing scheduling conflicts by 40%.
Managed the CEO's daily calendar and coordinated meetings, maintaining
seamless communication.
Provided email support, responding to client inquiries within 24 hours.
Designed and prepared course presentation slides using Canva, enhancing
visual impact.
Managed CEO's project workflows using ClickUp, improving task
management efficiency.
Nigeria Communications Commission
(NCC)
Executive Assistant
07/2023 - 06/2024
Managed email communication for 2 executives, maintaining a 100%
response rate within 24 hours.
Scheduled over 80 meetings monthly using Calendly, reducing scheduling
conflicts by 40%.
Utilized Trello to track and prioritize tasks, improving team efficiency and
project management.
Organized and maintained a filing system for 1,200+ documents, reducing
retrieval time by 30%.
Drafted meeting agendas, transcribed minutes, and prepared reports for
C-level executives.
Fabz Investment And Integrated Services
Virtual Assistant
12/2022 - 01/2024
Scheduled an average of 15 weekly meetings for the CEO, coordinating
with high-level clients and partners.
Managed and responded to over 50 customer inquiries daily, maintaining a
high satisfaction rate.
Prepared meeting notes and reports, facilitating communication and
decision-making for 10 clients weekly.
Coordinated Zoom meetings for the CEO's clients, ensuring smooth
execution of virtual appointments.
Managed the CEO's detailed calendar, reducing missed appointments and
optimizing scheduling.
Education
Delta State University | Delta State, Nigeria
Bachelor of Science in Zoology
10/2014
Certifications
Project Management – Digital Exchange Academy (DEXA)
Virtual Assistant Program – ALX
In-Demand IT Skills – Digital Witch IT Support Community
