Experienced Professional in Sales, Customer Service, Admin, and Digital Marketing
Hello! I’m Joan Muthoni, a versatile and results-driven professional with a robust background spanning sales, customer service, administration, and digital marketing. With over 8 years of experience, I excel in delivering high-impact solutions that drive growth and enhance client satisfaction.
Sales Expertise: I have a proven track record in driving revenue and building strong client relationships. My experience includes working as a Sales Lead, where I successfully managed sales strategies and led teams to exceed targets.
Customer Service Excellence: My customer service skills are honed through years of experience in fast-paced environments. I am adept at resolving issues, handling inquiries with empathy, and ensuring a positive customer experience.
Administrative Efficiency: From managing schedules and coordinating meetings to handling correspondence and maintaining records, I have a keen eye for detail and organizational prowess. My administrative support ensures smooth operations and optimal efficiency.
Digital Marketing Proficiency: I bring a strategic approach to digital marketing, with expertise in social media management, content creation, and campaign analysis. My background includes crafting compelling marketing strategies that increase engagement and drive results.
I am passionate about leveraging my skills to contribute to your team's success. My ability to adapt to various roles and responsibilities makes me a valuable asset to any organization. Let’s connect to discuss how I can bring my expertise to your business and help achieve your goals.