Joan Alano

Meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

• First-hand experience in preparing timely and accurate presentations and reports using sophisticated software.

• Adept at completing assignments such as data entry work and transcription within provided timelines.

• Proficient in managing social media platforms and handling basic website maintenance and blog management.

AREAS OF EXPERTISE

• Inbound Calls Management

• Data Entry

• Website Maintenance

• Online Research, Data Mining

• Business Scheduling

• Travel Planning

• Emails Management

• Client and Partner Management

• Bookkeeping

• Proofreading and Editing

• Transcription

• Video Editing

• Wordpress

• Microsoft Office

• Google Documents, Sheets and Forms

• Ebay, Amazon, Shopify lister

• Craigslist Ads posting