Jo Anne Santoyo

JO-ANNE M. SANTOYO VIRTUAL ASSISTANT Montevista, Davao de Oro Philippines -- CAREER OVERVIEW Professional with a background in virtual assistance and data collection, experienced in remote support for a UK-based email marketing company, and team supervision for the Philippine Statistics Authority's census projects. Skilled in data accuracy, team leadership, and client support, with proven adaptability in both virtual and in-field environments. EDUCATION Bachelor of Science in Hotel and Restaurant Management UM Tagum College | 2018 SKILLS Computer literacy skills Organizational skills Strategic planning and scheduling skills Time-management skills Verbal and written communication skills Remote Administrative Support Data Collection & Survey Management Team Leadership & Supervision Attention to Detail Adaptability Email Management Email Automation and AB testing Proactive Project Coordination Client Relation Management EXPERIENCE Team Supervisor Philippine Statistics Authority Davao de Oro | July 2024 - September 2024 Leading enumerators for the Population Census and Community-Based Monitoring System. Skilled in team training, data quality control, progress monitoring, and reporting to ensure efficient, accurate data collection and adherence to project standards. Virtual Assistant Leadhook Media | June 2023 - December 2023 Supported email marketing campaigns, managed client communications, and handled CRM updates for effective lead management. Skilled in market research, performance reporting, content editing, and administrative tasks to enhance team productivity and campaign success. Enumerator LGU Montevista | October 2022- December 2022 conducting household surveys, administering questionnaires, and ensuring data accuracy for the Philippine Statistics Authority. Skilled in engaging with the public, verifying information, and maintaining compliance with PSA protocols and confidentiality standards.