Jo Anne Santoyo

I am a highly organized and detail-oriented Virtual Assistant and Research & Marketing Assistant with solid experience supporting remote teams through research, data management, outreach support, and administrative coordination. I am passionate about helping businesses stay organized, improve workflows, and achieve their goals by ensuring that backend tasks are handled accurately and efficiently.

In my previous role supporting a customer experience keynote speaker, I conducted targeted industry research to identify companies aligned with speaking topics and qualified key decision-makers such as Heads of Events and Learning & Development leaders. I built and maintained structured lead lists with accurate contact and company information, supported CRM updates, validated data, and helped prepare research reports used for outreach and pitching campaigns. This role strengthened my ability to work independently, follow structured processes, and deliver high-quality outputs under deadlines.

I also worked as a Virtual Assistant for a UK-based email marketing company where I assisted in managing email campaigns, maintaining CRM systems, organizing client data, and supporting administrative tasks that improved overall team productivity. I gained experience communicating with clients, tracking campaign performance, editing content, and ensuring that all information remained organized and up to date.

Additionally, I developed strong leadership, reporting, and quality control skills as a Team Supervisor with the Philippine Statistics Authority during major data collection projects. I trained and supervised enumerators, monitored field progress, ensured data accuracy, and submitted regular reports while maintaining strict confidentiality standards.

I am proficient in Google Sheets, online research tools, CRM systems, and structured task management. I am reliable, proactive, and comfortable working in fast-paced remote environments where attention to detail and consistency are critical. I take pride in being able to follow instructions carefully while also taking initiative when needed.

I am now seeking a long-term Virtual Assistant opportunity where I can contribute my research, organizational, and administrative skills while continuing to grow professionally and support a results-driven team.