Jo Ann

A Skilled communicator with a vast of 9+ years of experience in doing Appointment Setting, Customer Service, Data Entry Lead Gen and Telemarketing.

I have years of intensive training, background, and experience in different types of job categories. I make sure that I maintain an open line communication between me and my client at any given time. This practice allows business continuity that is vital in customer retention. Proficient and consistent in almost all aspects.

Through my experience, I have become adept at overseeing a wide diversity of customer-facing responsibilities while demonstrating a steadfast commitment to maximizing customer service and satisfaction. I make sure that my clients are more than satisfied with the service they receive while maintaining a professional relationship with them.

I would welcome the opportunity to speak with you and I am sure after appraisal of my job history and client feedback in my profile, you will see I am an individual with excellent potential and a perfect candidate to any project you need assistance with.. I close with great hopes and aspirations and looking forward to meet you.

I am skilled in the usage of diverse customer engagement software, like Mojo Dialer, Zioper, IQdial, Xencall, Trello, Podio, Vici Dialer, Lead Sherpa, Batch Dialer, Zendesk, Roar, OpenPhone. REIReply, Slack, Zoho and any other software that will be provided

SKILLS AND EXPERTISE:

Efficient Appointment setter, Telemarketer, and Cold Caller

Lead Generation : Real State ( Probate, Investment, Mortgage) - Cold Calling for the prospective clients

Customer Service :, Inbound and Outbound/Cold calling, Email Support, Chat Support and Social Media Posting