Jisa Mathew

Jisa Mathew Email id:- Mobile: - LinkedIn: linkedin.com/in/jisamathew Dedicated PMO professional with 5 years of experience in adept client and team management across diverse industry sectors. Proficient in team leadership, sprint planning, project execution, road map design, and resource management. Demonstrated expertise in team training, requirement scoping, resource planning, and budget management. Proven track record of effectively collaborating with leading clients and customers to achieve project milestones and exceed expectations. Work Experience Project Manager | Logicwind Technologies LLPJan’23 - May’23 • Implemented standardized project management processes and tools, leading to a 25% improvement in project success rates and a 30% increase in stakeholder satisfaction scores. • Planned weekly resource and budget discussions project approvals. • Orchestrated bi-weekly client meetings focusing on sprint planning, backlog grooming, and delivery milestones; increased client satisfaction scores by 15% and accelerated project completion timelines by 20%. • Set-up agile methodology and the stand-up meets routines. Product Manager | Logicwind Technologies LLPJan’22 - Jan’23 • Delivered multiple stages of the product. • Increased production results to 20% with weekly meetings on project updates and progress. • Developed kanban model for executions. • Cross-team coordinator for design, engineering and devops Product Success Manager l Hex Wireless Pvt. Ltd.Aug’21 - Dec’21 • Formed customer feedback and satisfaction platform. • Created regularity for team training and reporting. • Cross-team coordination set-up for engineering, sales & marketing, and tech-support teams. • Product development planning with the design and engineering team. • Achieved better results with bi-weekly product progress meetings. Product head & Online Sales Executive l Hex Wireless Pvt. Ltd.Jun’18 – Aug’21 • Enhance for real-time solutions strategies. • Collaborated with inbound product management and engineering and defined product strategy. • Developed in-depth knowledge of voice-based technologies. • Created better revenue design • Demonstrated accurate and keen understanding. • Achieved great customer satisfaction and received positive product growth feedback. • Reseller and B2B management Projects Project Name: Mobilocard - The Smart Digital Business Card solution Duration: Jan 2022 - May 2023 Description: Delivered 68 successful sprints in 1.5 years Multiple sprint deliveries through agile methodology Used click-up and Kanban for project management Project Name: Localfoodie - Community for authentic local delicacies Duration: Jan 2022 - Jan 2023 Description: Engaged in product design management and implementation Executed weekly sprints for 16 weeks in without interruptions Delivered 3 phases of the product successfully cross team Project Name: OneRing - Mobile Engagement Platform for customer engagement Duration: June 2018 - Dec 2021 Description:Product road map preparation with engineering team B2B and B2C invoicing and customer management for accounts Budgeting decisions for client acquisition Product market planning and research for product expansion Project Name:Yakovoice - Cloud Call Centre for Small Business Duration: Aug 2019 - Dec 2021 Description: International market expansion strategies Attained monthly revenue of 5-7 lacs per product Lead customer care support management Project Name: SMSLane - A2P SMS for Business promotion and marketing Duration: Jan 2020 - Jan2021 Description: Product Management and application integration strategies B2B expansion and enterprise reseller account management Product collaboration with SMPP Other Work Achievements Experience in managing corporate accounts and clients such as ICICI Bank, Axis Bank, Vaicom18, Distronix, Divya Bhaskar News, TATA Motors, AajTak News, Limagrains, Cognizant, Hero Fincop, Himachal Pradesh State Co-operative Bank Ltd., Supergas, Delhivery, IHO, Mobilocard. Education MSc. in Project Management - University of Portsmouth, United Kingdom Specialized in project management and sustainable planning Masters in Business Administration - Parul University, India Specialized in Marketing Bachelors in Computer Application - Sikkim Manipal University, India Graduated in computer application Skills SAASapplicationsMicrosoft Project Click-upMS. Word, Excel, PowerPoint Risk managementSprint Backlog Confluence Customer satisfaction MS TeamsTrello B2B ManagementAsana MandrilZoho NotionAsana JiraKanban API integrationTrello Stakeholders ManagementDevOps Personal details Nationality Indian Language known English, Hindi, Malayalam, Gujarati AddressNorth Yorkshire, UK