Jiovanni Billones

I am a results-driven professional with over five years of experience in customer service, technical support, and sales. I have led high-performing teams, managed KPIs, and delivered exceptional customer experiences across telecommunications and tech support industries.

My expertise includes handling collections and sales at Nearsol for T-Mobile, consistently exceeding targets, and providing top-tier technical support and insurance sales for smart home electronics at Asurion. I excel at driving productivity, enhancing service quality, and implementing data-driven strategies to boost efficiency and customer satisfaction.

I am seeking roles where I can leverage my leadership, customer service, technical support, and sales skills to drive business growth and strengthen client relationships. Adaptable, goal-oriented, and committed to continuous improvement, I am ready to contribute to organizational success with a customer-centric and results-focused approach.