I am a dedicated professional with a Bachelor of Science in Business Administration, majoring in Financial Management. With over 5 years of experience in the BPO industry, I have honed my skills in customer service roles at leading companies such as Wipro Limited (United Health Group) and OP360 (PARTSSOURCE.) Throughout my career, I have developed a strong ability to engage with clients, resolve issues efficiently, and provide exceptional service, all while maintaining a deep understanding of business operations and financial principles.
I am passionate about delivering high-quality customer experiences and continuously improving my skills in communication and problem-solving. As I look ahead, I aim to further expand my expertise in customer relations while contributing to the success of the organizations I work with.