JINKY BELAMEDE
WORK EXPERIENCE
Comembo Makati City-
CUSTOMER SERVICE REPRESENTATIVE
Engineer - Technical Support
PROFILE
Been in a BPO Industry for more
than 4 years as a Chat and Voice
representative all international
account.
Answering both general/specific
customer questions about the
company’s products/services.
Processing orders (new
install/plan upgrade), payments
and account cancelation.
Resolving product/service issues,
troubleshooting problems that
includes providing help and
support with installation, order
change, maintenance, and
upgrading of the product.
SKILLS
July 2020 - April 2022
CSS Corp - BGC TAGUIG
CUSTOMER SERVICE REPRESENTATIVE
Teletech
Marc 2019 - Mar 2020
Eastwood - Quezon City
CUSTOMER SERVICE REPRESENTATIVE
Sitel
Mar 2017 - Sept 2018
Sitel
Jan 2017 - July 2017
OJV Site - Julia Vargas
Eton Cyber Building - Ortigas
EDUCATION HISTORY
Inbound Customer Service
Representative
BS major in
Mass Communication
With proven communication
and organizational skills
Philippine Christian University
Technical support and
troubleshooting
June 2011 - March 2014
- 3rd Year College Level
- Member of the Folk dance, art and cultural club
Creativity
Graphic Design
CHARACTER REFERENCE :
Video Editing
- Available upon request
