As a customer service representative our main role is to provides customer service in resolving client problems in a timely manner with a positive and friendly attitude. Answering both general/specific customer questions about the company’s products/services. Processing orders (new install/plan upgrade), payments and account cancelation. Resolving product/service issues, troubleshooting problems that includes providing help and support with installation, order change, maintenance, and upgrading of the product.
Also have a part-time experience as a Virtual Assistant for Social Media Manager that specializes in creating graphics design and admin task.