Jimoh Uje Divine

I am a highly organized and adaptable administrative and customer support professional with hands-on experience in the maritime, real estate, and service industries. Over the years, I have developed a strong foundation in administrative management, logistics, procurement, payroll, and client relations, making me a versatile and reliable partner for businesses looking to streamline operations and improve efficiency.

During my undergraduate studies, I worked part-time for three years as a Customer Support Specialist in Service Delivery Management. In this role, I handled up to 100 calls daily from both businesses and individual clients, providing information about products and services, resolving inquiries, and ensuring a positive customer experience. This experience strengthened my active listening, interpersonal, and communication skills, while also teaching me patience, emotional intelligence, and how to manage challenging or disgruntled clients effectively.

In addition to customer support, I have served as an Administrative Assistant at a ship chandling firm, where I managed procurement processes, coordinated shipping schedules with suppliers and port authorities, maintained detailed inventory records, and ensured timely supply of ship provisions and equipment. I also handled payroll using ADP software, oversaw billing and invoicing, and developed Excel-based tracking and reporting systems to improve efficiency and accuracy.

Prior to that, I worked as a Zonal Administrative Manager for the Real Estate sector, where I supervised administrative operations across state chapters, developed and improved administrative systems, and facilitated smooth communication between the national headquarters and local offices. These roles honed my leadership, multitasking, and problem-solving abilities, as well as my capacity to work effectively across teams and departments.

I am proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as Gmail and other administrative software. My skill set includes administrative support, data entry, payroll management, logistics coordination, customer service, cold emailing, cold calling, and operational process improvement.

I bring a proactive, solution-oriented approach to every task, ensuring that projects run smoothly and clients’ needs are met with professionalism and efficiency. Whether managing day-to-day administrative operations, coordinating logistics, providing customer support, or optimizing office procedures, I am committed to helping businesses save time, reduce errors, and achieve their goals.

If you’re looking for a reliable, detail-oriented professional who can handle complex administrative and customer-facing tasks with precision and care, I would be glad to help you succeed.