Jimar Pangilinan

I started my career in the BPO industry as a Sales Associate, where I learned the importance of communication, persistence, and customer satisfaction. Because of my strong performance, I was promoted to quality assurance, handling monitoring and coaching to help agents reach their targets and improve service quality. Later on, I transitioned into a Lead Generation Specialist role, where I developed skills in prospecting, cold calling, and appointment setting. With these experiences, I am now expanding into Virtual Assistance, offering businesses a mix of sales expertise, quality-focused service, and lead generation strategies