Jhonny Bhebs Marabiles
Executive Virtual Assistant & Operations + Content Specialist Cebu City, Philippines
PROFESSIONAL SUMMARY**
Detail‑oriented and tech‑savvy Virtual Assistant with 4+ years of experience supporting
real estate professionals, attorneys, CEOs, nonprofit leaders, and creators. Specializes in
CRM management, content marketing, legal/real estate coordination, financial tracking,
and workflow optimization. Proven ability to streamline operations, simplify systems, and
manage complex schedules while delivering creative, high‑quality digital content.
CORE SKILLS & TOOLS
Administrative & Operations: Calendar Management, Email Management, Board Meeting
Coordination, Workflow Automation, Executive Support, SOP Creation
Real Estate & Legal Support: Title Review, Contract Drafting, Due Diligence, Tenant &
Guest Coordination, Property Operations Management
Marketing & Content Creation: Video Editing (Reels/Shorts), Caption Writing, Social
Media Management, Blog Writing (SEO), Content Repurposing, Graphic Design
Financial & Data Management: Bookkeeping Assistance, QuickBooks Data Entry,
Expense Tracking, Report Creation
CRM & Platforms: Salesforce, Google Workspace, Notion, Shopify, ActiveCampaign,
Zoom, Canva, WordPress, Instagram, TikTok, YouTube, Facebook, Microsoft Office Suite
Technical: Light Graphic Design, File Management Systems, Research, Analytics
PROFESSIONAL EXPERIENCE
Executive Business Operations & CRM Specialist (Nonprofit Education
Sector)
Remote – Rhode Island, USA | June 2024 – June 2025 (Part-time)
- Optimized digital asset management using Google Workspace and improved team
collaboration systems.
- Managed QuickBooks expense tracking and data entry with high accuracy.
- Led Salesforce data cleanup, ensuring database integrity and organizational efficiency.
- Coordinated board meetings, documentation, and executive-level communications.
- Supported legal admin tasks and business registration processes.
- Produced creative assets including video clips, Zoom edits, and light graphic design.
Content Marketing Specialist (EdTech Podcast Host)
Remote – Ohio, USA | March 2024 – March 2025 (Part-time)
- Created SEO‑optimized blogs and repurposed content across multiple platforms.
- Designed social media graphics, Reels, Shorts, and platform-specific micro‑content.
- Managed posting strategy across YouTube Shorts, TikTok, Instagram, and Facebook.
Virtual Operations & Content Assistant (Emergency Medicine Physician)
Remote – Chicago, USA | June 2024 – Nov 2025 (Part-time)
- Organized complex calendars and aligned schedules with emergency shifts.
- Managed property operations: guest messaging, tenant follow-ups, cleaner coordination.
- Built systems in Notion and Google Drive for templates, expenses, and workflows.
- Edited short-form videos, wrote captions, and scheduled content across platforms.
- Conducted research for market trends and academic preparation.
Paralegal / Legal Assistant (Real Estate Attorney)
Remote – New Jersey, USA | Dec 2023 – Nov 2025 (Part-time)
- Drafted legal documents and reviewed property titles.
- Conducted due diligence for smooth real estate transactions.
- Managed administrative tasks and maintained legal/real estate databases.
Executive Assistant (The Liber Institute)
Remote – Rhode Island, USA | Oct 2021 – Mar 2024 (Part-time)
- Managed executive emails and company-wide calendar.
- Conducted research for newsletters, blogs, and ongoing content.
- Created weekly reports for operations and sales.
Marketing & Admin Captain (Stress & Anxiety Coach)
Remote – Maine, USA | Jun 2022 – Oct 2023 (Part-time)
- Increased client base by 30% using targeted content strategies.
- Built and optimized emails via ActiveCampaign and blogs on WordPress.
- Repurposed videos and social content, boosting follower growth.
- Designed SOPs that reduced operational load by 25%.
Marketing & E-Commerce Specialist (Candle Brand)
Atlanta, USA | May 2022 – Oct 2023 (Part-time)
- Managed influencer partnerships and outreach.
- Created blogs, social posts, and visuals that increased website traffic by 30%.
- Updated Shopify stores and improved customer experience workflows.
- Optimized product listings and inventory tracking.
Customer Service Associate – Technical (Concentrix)
Cebu, Philippines | Feb 2019 – Nov 2020 (Ful-time)
- Achieved 95% customer satisfaction in resolving internet/cable technical issues.
- Managed tickets and maintained high first-contact resolution.
- Upsold services, contributing to a 15% revenue increase.
Customer Service Representative (Qualfon)
Cebu, Philippines | Jun 2017 – Jan 2018 (Full-time)
- Resolved customer inquiries with professionalism.
- Assisted with account activations and supported smooth transactions.
EDUCATION
Bachelor of Science in Biology – Cebu Institute of Technology -)
Bachelor of Science in Computer Science – University of the Visayas -)
High School Diploma – De La Salle ASMC -)
CERTIFICATIONS
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Financial Accounting Foundations – National Association of State Boards of
Accountancy (NASBA)
Bookkeeping Certification – National Association of State Boards of Accountancy
(NASBA)
Master Course in Data Science and Business Analytics 3.0 - Udemy
Social Media Marketing and Advertising Course – Department of Information and
Communications Technology - Philippines (DICT)
Collaborative Ads and Ad Policies for Content, Creative, and Targeting - Meta
ADDITIONAL TOOLS USED
Salesforce · Google Workspace · Notion · Canva · ActiveCampaign · QuickBooks · Shopify ·
WordPress · Zoom · Instagram · TikTok · YouTube · Facebook · Microsoft Office Suite · File
Management Systems · Trello · Asana · Slack · Social Media Platforms & Analytics ·
RecurPost · Filmora X · CapCut · Monday.com · ClickUp · Klaviyo · Wrike · Squarespace ·
Wix · Follow Up Boss
