Jhonny Bhebs Marabiles

Prior to working from home, I worked as a Customer Service Associate II for about 2 years in the Telecommunication industry, taking inbound chats and phone calls. On a day-to-day basis, we're the primary point of contact with customers, analyzing and understanding their issues, working to ensure that their needs are met. We also helped the sales team generate leads, identify potential leads, forward to sales reps, and advertised new products or service promotions by using suggestive upselling techniques to close a sale.

I also worked as a Freelance Admin Assistant on a non-profit organization. I manage the institute's emails, scheduling of appointments, and managing of files on their Google Drive. Delivering high-quality work under minimum supervision.

I have a strong background in:

✓ Email/Calendar Management

✓ Administrative Tasks

✓ Customer Service

✓ Web Research 

✓ Data Entry

I am familiar with:

✓ G-Suite,

✓ Calendly

✓ Slack

✓ MS Teams

✓ Google Tasks

✓ Wondershare Filmora X

✓ Sony Vegas Pro

✓ Canva

✓ Photoshop

✓ MS Office

✓ WPS

✓ Wix

✓ Ableton Live 10

✓ Later

✓ Notion

Other Qualities I possess are:

• Good communication skills and good command of the English language.

• Wide range of expertise in the use of software for graphic design, music, and video production.

• Passionate when it comes to music, compositions, and poetry.

• Great leader and motivator for the team.

• Quick learner and can easily adapt to any difficult situation.

I also went through intensive VA training and am a certified freelancer ready to go. Let's talk!