I am a proactive person, focused on the good development of competitive and collaborative skills, seeking professional growth in the field of industry by applying key concepts and taking advantage of knowledge in basic sciences, computing, simulation, modeling and project planning. During my training I had emphasis on process simulation and optimization, as well as on fermentation catalysis at a general level, seeking the use of natural resources and raw materials. In professional training, I learned how to use digital tools such as Microsoft Office® and Google®, as well as different engineering deepening software. During my work experience in bilingual customer service contact centers, I have been able to develop skills such as handling tone of voice and product handling in each scenario, thanks to good performance and good use of communication skills, I have also served as support for my coworkers. work, demonstrating capacity for analysis and management of information tools that allow decision-making to be supported with concrete bases.