I am a results-driven operations and administrative professional with five years of experience specializing in business development, lead generation, and recruitment. I have a proven track record of managing high-volume workflows, including the simultaneous oversight of 30 email inboxes and the maintenance of complex CRM systems like Zoho and GoHighLevel (GHL). My expertise lies in streamlining processes for international markets, specifically within the North American and Australian trades and service industries.
- Operations & Admin Support: I provide high-level assistance ranging from document verification and data entry to the creation of Standard Operating Procedures (SOPs) that improve team efficiency and data accuracy.
- Business Development & Lead Generation: I perform deep-dive research to identify target markets, producing between 1,000 to 2,000 leads per week while ensuring a consistent pipeline for sales teams.
- Recruitment & Screening: I assist in the full recruitment cycle by posting job openings, screening candidates, and coordinating interview schedules to ensure a seamless hiring process.
- CRM & Platform Management: I am highly proficient in Zoho, GHL, and Microsoft Office, using these tools to manage client records, generate quotes, and automate outreach.
- Multi-Channel Communication: I engage professionally with clients and candidates via phone, email, and chat to maintain clear and effective business connections.
I thrive in fast-paced, deadline-driven environments and am known for my adaptability under pressure. My goal is to build long-term, trusted partnerships by providing tailored services that meet specific business needs and drive scalable growth.