Jhon Andrew Olivera

Hello! I'm a highly organized and detail-oriented Virtual Assistant with a strong background in customer service, administrative support, and data management. I specialize in helping businesses and entrepreneurs streamline their workflows, manage communication efficiently, and enhance overall productivity.

With experience in customer service, email management, scheduling, data entry, and CRM tools, I thrive in fast-paced environments that require problem-solving and adaptability. I have successfully worked with startups, e-commerce brands, and service-based businesses, handling tasks such as:

✅ Inbox & Calendar Management – Organizing emails, responding to inquiries, scheduling meetings, and ensuring smooth communication.

✅ Customer Support – Providing excellent service through email, chat, and phone support, handling inquiries, processing orders, and managing returns.

✅ Data Entry & CRM Management – Maintaining accurate records, inputting customer data, and ensuring database integrity.

✅ Lead Generation & Research – Identifying potential clients, researching market trends, and compiling reports.

✅ Social Media Engagement – Managing interactions, responding to comments/messages, and engaging with the audience.

✅ Project Coordination – Assisting with task delegation, follow-ups, and ensuring deadlines are met.

📌 Google Suite (Gmail, Calendar, Docs, Sheets)

📌 Microsoft Office (Word, Excel, Outlook)

📌 CRM Systems (HubSpot, Zoho, Salesforce)

📌 Communication Tools (Slack, Zoom, MS Teams)

📌 Project Management (Trello, Asana, ClickUp, Notion)

📌 E-commerce Platforms (Shopify, WooCommerce, Etsy)

📌 QuickBooks (Basic knowledge)

I am tech-savvy, proactive, and committed to delivering high-quality work with excellent time management. My goal is to help business owners focus on growth while I take care of the operational and administrative details.

If you're looking for a reliable and versatile Virtual Assistant, let's connect and discuss how I can support your business!

🔹 Availability: Full-time / Part-time

🔹 Time Zone: Flexible to meet your needs

Looking forward to working with you!