Jhoanne Mendoza

JHOANNE MENDOZA Lot 1 Block 20 Brgy 10 South Valley, Sabang Lipa City Batangas. Email-Skype: skye0521 Contact number :- OBJECTIVE Obtain a position in fast growing company where I can maximize my skills, quality assurance, program development, and training experience. EDUCATIONAL BACKGROUND College New Era University A.B. Mass Communication 2007 Commonwealth High School 2003 High School Elementary Commonwealth Elementary School 1999 Computer Skills Knowledge with Microsoft Word, Excel, PowerPoint, and Internet WORKING EXPERIENCE April 2004 – June 2004 SM Inc. April 2006 – June 2006 One Global Contact Center July 2006(OJT) September 2006 December 2006- March 2007 (OJT) Journal Group of Companies GMA Network Inc. May 2007- March 2008 SITEL Philippines Corporation July 2008 - September 2010 Convergys Philippines Corporation April 2010 - September 2010 JJ Language Center (Online English Teacher) September 2010 - February 2011 Happy English Tutoring Services (Online English Tutor) November 2010- July 2012 HSBC Electronic Data Processing (Philippines) Inc. January 2013 – November 2013 ANZ (Australia New Zealand Bank ) Collections Officer December 2013 –June 2014 Probe Philippines Pty Ltd (Australia Gas and Lights LTD/ Energy Australia ) Collections Officer July 2014 – May 2015 51TALK Philippines ( English instructor) October 2016 – January 2018 TrackR Inc (General VA, Email Support, Quality Analyst, Team Leader) Technical Skills: Zendesk, Slack, Google Office, Asana, Facebook Wokplace, Shipstation and Dropbox PERSONAL BACKGROUND Date of Birth Place of Birth Civil Status Citizenship Religion Height Color of Hair Special Skill March 31, 1986 San Juan, Metro Manila Married Filipino INC 5’2” Black Computer Literate/Good Communication Skills CAREER OBJECTIVE * To be a competitive employee working in a company wherein my background, experiences and skills can be applied for the benefits and interests of the company, and at the same time to further enhance my knowledge and skills for professional and personal growth. SUMMARY OF QUALIFICATION * Quick learner. Motivated and dedicated to getting the job done right. * Excellent human relation skills, motivated with strong work ethic, hardworking and a team player. * Courteous and professional. Good sense of humor. * Strong communication, work well with others at various levels. * Eagle eye for details and able to multitask CHARACTER REFERENCES Cindy Calixtro Sarah Austria Jovy Serdan Former Agent Former Agent Former Team Manager -