Jhoanna del Rosario

Jhoanna G. Del Rosario Block 25 Lot 23 San Marino Classic, Brgy. Salawag, Dasmarinas, Cavite, Philippines email add:-contact no: - skype id: joangdelrosario PROFESSIONAL SUMMARY ———————————————————————————————————— OVERALL VIRTUAL ASSISTANT that reduced your overall workload and responsive to the needs of the company SKILLS ———————————————————————————————————— good communication skills via phone, email and chat using Skype, Google Hangouts, YahooMail, Gmail types various documents, letters and emails with an average speed of 40wpm using Google Docs, MS Word, Pages simply makes comprehensive reports using Google Sheets, MS Excel, Numbers prepares simulated presentations using Google Slides, MS Powerpoint, Keynote know how to do extensive research using Google Chrome, Mozilla Firefox efficient in handling customer service high desire to learn new things WORK EXPERIENCE ———————————————————————————————————— Secretary/Payroll OfficerMay 2014 - Present Sons of Holy Mary Immaculate Montessori School Inc. do all the necessary works inside the office like answering phone calls, check emails and letters, monitors all the expenses incurred by school, keeping records of payments of student’s tuition fees calculates the salary of all the faculty and staff of the school Customer Associate RelationMarch 2011 - May 2014 Dasmarinas Branch Philippine Bank of Communications assist all new/old clients in opening an account introduce all the products of the bank to clients answers all the queries thru phone and walk-in clients Disbursement ClerkSept 2003 - March 2011 Financial and Accounting Department Philippine Bank of Communications makes monthly reports of all the expenses acquired by 54 branches of the bank prepares check payments for all the suppliers and who rendered service to the bank like contractors, etc. encodes transactions in the General Ledger system of the bank Group SecretaryJune 1997 - Sept 2003 Information and Technology Group Philippine Bank of Communications prepares correspondence, letters and emails answers phone calls reports directly to IT Head and disseminate informations to 5 Group Heads within the IT Group EDUCATION ————————————————————————————————————— Scholar Student April 2018 Ecommerce Virtual Assistant Training Course Ecommerce University BS in Business Administration June 1993 - March 1997 Major in Management St. Paul College of Manila CERTIFICATES————————————————————————————————————— https://docs.google.com/document/d/1N7caPxnsFMIGd9uesFrxl25X3jN7vImxiixmH4iVfbc/edit?usp=sharing