Jhezalyn Roquin Tacalan

A versatile Virtual Assistant with a strong background in customer service, technical support, recruitment, sales, and executive assistance. I thrive in fast-paced environments, handling tasks efficiently while ensuring top-notch communication and organization.

✔ Customer Support & Technical Assistance – Providing exceptional service via phone, email, and live chat, troubleshooting issues, and ensuring client satisfaction.

✔ Sales & Cold Calling – Making 50-100 outbound calls daily, booking appointments, and using CRM tools like Zoho & Salesforce to generate leads.

✔ Recruitment & Talent Acquisition – Sourcing, screening, and coordinating interviews to match the right candidates with the right roles.

✔ Executive & Administrative Support – Managing calendars, scheduling across time zones, data entry, document creation, and social media management to keep businesses running smoothly.

I’m tech-savvy, detail-oriented, and proactive, always looking for ways to improve efficiency and deliver great results.