Jhamelia Phillips

I am an industrious executive level administrative associate with proven organizational, time management and multitasking abilities. I consistently seek ways to increase office efficiency and boost team productivity with exceptional administrative and customer support.

I have 2 years of customer support experience. During these 2 years, I worked in the hospitality industry collaborating with the Guest Services department. I have worked as an Executive Assistant for more than 6 years. I have spent the past year as a Virtual Executive Assistant for 2 busy CEOs. As an Executive Assistant my skillset is vast, including but not limited to:

• Light Project Management
• Email & Calendar Management for multiple accounts simultaneously
• Data entry using
• Building out workspaces using Airtable
• Handled over 200 customer phone calls daily
• Create orders via Shopify and ensure fulfillment
• Inventory management
• Create PowerPoint presentations
• Handle incoming correspondence via Gorgias
• Posted blogs via Shopify on company website and LinkedIn
• Manage Google Voice account
• Expertise using Microsoft Office, Google Suite, Zoom, Slack, Skype etc