Jez Jowensie Antonio David

I have worked with the customer service industry for 7 years working as a CSR & Team Lead handling and managing Production Operations

Corporate Experience - Worked as a Coach/Supervisor with 3 prominent BPO companies spanning a total of 5 years

Excellent Communication Skills in Client and Customer Relations and well-versed in handling Emails and Chat Support handling different CRM across years of experience with different supported LOB's such as:

• Salesforce

• Gorgias

• Shopify

Proficient in other online tools/applications such as:

• MS Teams

• Word

• Excel

• Powerpoint

• Outlook

• Google Calendar

• Calendly

• Copy.ai

• Deputy

• Slack

• Discord

• Ring Central

• Skype

• Zoom

• Webex