Jewel Dulay

I am an Accounting Graduate with years of experience being a Customer Service Representative.

My past responsibilities are as follows, but not limited to:

• Handled LiveChat on a day to day basis
• Handled a team of 5 and monitoring their performances and applying changes and improvements
• Answering emails and resolving issues by clients
• Getting orders from eBay, Amazon and on the main site
• Reaching out to customers to make sure that they are happy with the product/service that they received
• Resolving eBay and Amazon cases, return cases, and customer feedbacks
• Handled Dropship and Wholesale site
• Assisted in product management and inventory

I believe I can help you grow your company with my skills, knowledge and past experiences. I am a fast learner and self-starter. I know how to use my resources very well, and find answers that I may have on my own. I am sociable and I easily find myself comfortable with others. I love feedbacks! I really appreciate opinions of others. That helps me grow and improve myself. I want to learn more, I want to be trained on any skill that I do not possess. I know I can and I believe I can.