Jesus Carmelo Evora Arguelles

Jesus Carmelo E. Arguelles Lot 54 Blk 24 Mega Heights, Barangay Alangilan, Batangas City, Philippines - Skype ID:- - _______________________________________________________________________________________________________ Career and Life Objectives To pursue a career or occupation where I can best use my formal and informal learning about religion, international politics, technology, business, finance, and law, among others. I seek to contribute to my family, society, and workplace by aiming for excellence at work, collaborating with work colleagues, keeping abreast with relevant developments, and pursuing further studies. Major Achievements/Qualifications ₒ Garnered a rating of 4.70 (out of a maximum score of 5) for my first business research at Singapore-based consultancy firm Ravenry. This indicates excellence in the quality of data and soundness of English grammar of my research. ₒ Was promoted to the role of Search Specialist from Broadcast Monitor after just seven months of working for Isentia ₒ Was commended by my team leader at Isentia for having zero returns for my news summaries, since my first few days going live as broadcast monitor, indicating client satisfaction ₒ Achieved perfect attendance (no late, no absent) for the first half of April 2019 and the whole of May 2019 at Isentia ₒ Performed validation and verification of bank documents at Luzon Development Bank; assisted with internal audit and miscellaneous tasks like encoding and handling calls from customers; received commendation from former Bank Manager for keen attention to detail ₒ Developed training manuals for creating quality online content for a search engine account, Mahalo (now known as Inside.com), which is the U.S. client of my former employer, Global E-Business Outsource Incorporated (GEBO) ₒ Received awards for Product Quality as Hotel Reservations Customer Service Representative for Hooroo (an Australian account in the BPO firm Stellar Philippines Inc.) ₒ Recognized as Top Performing Student among the Business Administration graduates of Saint Bridget College Class-; GPA of 1.78 Relevant Skills Analytical Skills ₒ Wrote Boolean search conditions (basically a simple form of computer programming) to ensure clients receive only the pieces of news they need from Isentia’s vast pool of broadcast summaries, Internet news sites, and press media like newspapers ₒ Was able to extract vital information from unnecessary ones in the process of summarizing Australian and New Zealand TV and radio news broadcasts for the media intelligence firm Isentia ₒ Audited, validated and verified bank documents for Luzon Development Bank and communicated recommendations to internal and external stakeholders ₒ Found solutions that accommodated the specific needs of Stellar’s customers while maintaining compliance with various international hotels’ policies and regulations ₒ Participated in process improvement by creating training manuals for GEBO’s clients Administrative Skills ₒ Ability to verify food and restaurant terminologies, while ensuring accuracy of transcribed food menu details, by proactively communicating with colleagues at Woflow Inc. and conducting rigorous Internet research. ₒ Navigated and used information management software to retrieve specific and relevant files from a large pool of in-house and Internet information while working as Search Specialist at Isentia ₒ Used Google search techniques to get relevant search results for the effective formulation of Boolean search conditions (Boolean logic program code) for accurate information delivery to Isentia’s clients ₒ Wrote from 80 to 100 news summaries per day for Isentia, keeping correct grammar, style, and packed with the right information for Australian and New Zealand government and business clients ₒ Wrote informative online content on a variety of topics, on a daily basis, ranging from science and biographies to entertainment for a US-based search engine Work Experience Pactera Edge, Washington, USA Content Writer (Independent Collaborator) February 17, 2021 to Present Course Hero, Redwood City, CA, USA Course Content Writer (Subjects Handled: Philosophy, Business, International Relations) July 28, 2020 to Present Ravenry, Singapore Research Analyst August 5, 2020 to December 11, 2020 Woflow Inc., San Francisco, USA Data Transcriber April 12, 2020 to August 26, 2020 Isentia Manila, Pasig City Search Specialist September 13, 2019 to March 5, 2020 Isentia Manila, Pasig City Broadcast Monitor / Media Writer February 18, 2019 to September 13, 2019 Luzon Development Bank, Batangas City Financial Management Intern December 2017 - April 2018 Stellar Philippines Inc., Eastwood Customer Service Representative for Hooroo (Australian Hotel Reservations Account) June 2013 - April 2014 Chung Dahm Philippines Inc., Makati Essay Writing Tutor for Korean Students February 2011 - February 2012 Global E-Business Outsource Inc. (GEBO), Quezon City Voicemail Transcriptionist and Content Creator for the search engine Mahalo.com, now known as Inside.com June 2008 - September 2009 Education Saint Bridget College, Batangas City Bachelor of Science in Business Administration (Major in Financial Management) GPA: 1.78 (Awarded as Top Performing Student among Business Administration Graduates, Batch-) Dean’s Lister for one semester De La Salle Lipa Certificate in Hotel and Restaurant Management Third Honor Awardee for 1st semester of CY- Udemy Certificate of Completion - Content is King: Writing Killer Content for Web & Marketing Instructor: Steve McDonald 2021 Informatics International College (Diliman, Quezon City, Philippines) Short Course on Basic PC Troubleshooting and Microsoft Office 2004 Character References Mr. Coily Lozada News Writer II, S&P Global (Formerly Worked for Isentia) - Mr. Arthur Sempio Former Operations Manager, GEBO - Mrs. Marissa Agtay College Librarian, Saint Bridget College - About Me I come from a family of writers, educators and lawyers, which perhaps led me to becoming an analytical person who is passionate about reading, writing, religion and spirituality, education, selfimprovement, and helping others. My personality and aptitude make me suitable for any work related to accounting, writing, conducting library/traditional and online research, tutoring, and performing computeraided tasks. During my spare time, I enjoy collecting clippings of periodical articles about business trends, education, government, geopolitics, information technology and travel, among others. I also spend my free time reading about philosophy, history, law and literature. For my physical exercises, which I engage in to help me be effective at work, I mostly prefer jogging and cycling. I also enjoy traveling to beautiful natural environments, churches and museums.