I've been in the Call Center industry for 7 years with two of the well-recognized telco carriers in the United States, MetroPCS and T-Mobile. Providing Kick-Ass customer service is really my passion ever since because I really love helping people and always want my customers to be happy. I have acquired a lot of great skills and experience in this line of business 'til I got promoted as a Team Leader. This is one of the biggest achievements in my entire life because I get to coach and develop other people to become successful as well, and eventually become leaders someday. I can be both your Bad-Ass Customer Service Rep and GOAT Team Lead if you need one! I will help you keep and gain more customers using my expertise.